Campaign Escalation
Last updated
Was this helpful?
Last updated
Was this helpful?
Access Review Campaigns can be configured to escalate all incomplete reviews as the due date approaches, to help ensure the reviews happen on time.
Escalation settings are configured when you create or edit a campaign, using the Escalation form field.
does not escalate: no escalation notifications will be sent for this campaign
1 day before due date: escalation notifications will be sent to each assigned reviewer and their manager 1 day before the campaign's due date
2 days before due date: escalation notifications will be sent to each assigned reviewer and their manager 2 days before the campaign's due date
...
Each reviewer will receive a notification indicating they have incomplete reviews for the campaign along with a sample of those reviews and a link to the campaign in the BalkanID app, where they can complete their reviews. e.g.
Similarly, each reviewer's manager will receive a notification letting them know their direct report has incomplete reviews for the campaign. e.g.
