User onboarding

Embarking on the BalkanID journey begins with a seamless onboarding experience. This section is designed to guide new users through the essential initial steps, ensuring a smooth and secure setup of their account. From establishing fundamental access to preparing for uninterrupted workflow, these foundational configurations are crucial for maximising the value of BalkanID.

This section will walk through the initial steps after signing in to BalkanID. You'll learn about the different authentication methods which can be used to access the platform, how to configure authentication settings, and the various roles the administrator can assign to a user which determine their access level and capabilities within BalkanID. The following subsections are included:

1. BalkanID Onboarding : This part of the documentation walks new users through the essential steps to get started with BalkanID. It covers the process of signing in for the first time and configuring one's user account to ensure a smooth and secure experience. Understanding the available authentication methods and the roles assigned by an administrator are key to navigating and utilizing BalkanID effectively.

2. SSO Integrations: Streamlining the login process is vital for efficient operations. This section provides comprehensive instructions on how to configure Single Sign-On (SSO) for a user's account. Enabling SSO allows for convenient and secure access to BalkanID, leveraging existing organizational credentials and reducing login friction.

3. User preferences:

   This section empowers users to tailor their BalkanID environment to suit individual needs and preferences. It covers settings that enhance daily interaction and ensure seamless workflow:

   • Theme Selection: Customize the visual theme of the application to match personal comfort or organizational branding.

   • Nominate Delegate: Delegate Responsibilities: Ensuring continuity of operations is paramount, especially when key personnel are unavailable. This feature allows a user to assign their responsibilities within the application to another designated user for a specific period, ensuring that all required actions and duties within BalkanID can be managed effectively, even in one's absence.

   • Notification Settings: Configure the types of notifications received at a user level, ensuring relevant alerts are delivered without overwhelming the user.