Atlassian Jira Application Integration Setup

Getting started

BalkanID recommends creating a separate service account for the purposes of this integration, instead of using personal or employee named accounts.

Requirements:

• Jira Personal Access Token

• Jira Site name

Steps to obtain credentials

1. Create a Jira token as described in the Jira documentation.

2. Instructions on creating a read-only user (the account from which you can create a Jira token for sharing) is also described in the Jira documentation.

Configuring Atlassian Jira in your BalkanID tenant

1. Login to the BalkanID application and switch to the tenant you would like to add your integration to.

2. Head to Integrations > Add Integration, select Atlassian Jira.

   

   
3. Set up the Primary Application owner (mandatory) and the Description, if any. Set up Secondary Application Owner(s), if any.

   Select the Extraction Type. From here, you can configure your application using one of the following methods:

   1. Direct integration - Provide your Jira Personal Access Token and Jira Organization Site Name obtained above to set up a direct connection with BalkanID.

   2. SCIM integration - Provide SCIM server credentials to set up a SCIM connection with BalkanID.

   3. Manual file upload - Upload Entity and Entity Relations through a .CSV file upload. Contact the team for assistance with this.

   4. Automated upload using API - You can upload data using our Bulk APIs with the help of an API key which will be provided to you. Please refer to the entity and entity relation upload docs for specific instructions on uploading your data through the API.

      

   Note: When setting up Jira Personal Access Token, format it as [email protected]:my-api-token, using the email associated with the token. In the JIRA Site Name field, enter the site name from Jira Admin Settings under Products.

1. Click on next to move onto Optional Configuration.

2. Fill Optional configuration, if required.

   
3. Once you filled in the information, click Save. Your integration is now configured and you will see the status of the integration displayed alongside other integrations on the Integrations page. When data is available, the integration Status will read Connected and the integration Message will read Data available.