New Relic Integration Setup

Getting Started

BalkanID recommends creating a separate service account for the purposes of this integration, instead of using personal or employee named accounts.

Requirements:

• API key

Get API Key

1. Login to your New Relic account. The User API key needs to be generated from a user who is a part of the admin group (has admin permissions).

2. If you need to create a new user, make sure the user is a Full Platform User and added to Admin as shown in the screenshot below.

   
3. Click on your user profile and go to API keys .

   
4. Either create a new key or copy the value of the API Key with type as USER and store it safely. API key example - ABCD -123456789123456789123456789. While creating a new key ensure that the API key is of type USER.

   

Configure New Relic within your BalkanID tenant

1. Login to the BalkanID application and switch to the tenant you would like to add your integration to.

2. Head to Integrations > Third Party Applications and click Add Integration, select New Relic. Set up the Primary Application owner and the Description, if any.

   
3. New Relic would have been added to the list of applications. Click on the Configure and Integrate button beside the integration name, and configure the fields with the values that were noted prior. It should look like this:

   
4. Once you filled in the information, click Save changes. Your integration is now configured and you will see the status of the integration displayed alongside other integrations on the Integrations page. Integrations are synced daily. When data is available, the integration Status column will read Connected and the integration Message will read Data available.