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Atlassian Jira Application Integration Setup

BalkanID recommends creating a separate service account for the purposes of this integration, instead of using personal or employee named accounts.

Create a Jira token as described in the .
Instructions on creating a read-only user (the account from which you can create a Jira token for sharing) is also described in the .

Login to the BalkanID application and switch to the tenant you would like to add your integration to.
Head to Integrations > Add Integration, select Atlassian Jira.
Set up the Primary Application owner (mandatory) and the Description, if any. Set up Secondary Application Owner(s), if any.

Click on next to move onto Optional Configuration.
Fill Optional configuration, if required.
Once you filled in the information, click Save. Your integration is now configured and you will see the status of the integration displayed alongside other integrations on the Integrations page. When data is available, the integration Status will read Connected and the integration Message will read Data available.

BalkanID recommends creating a separate service account for the purposes of this integration, instead of using personal or employee named accounts.

Create a Jira token as described in the .
Instructions on creating a read-only user (the account from which you can create a Jira token for sharing) is also described in the .

Login to the BalkanID application and switch to the tenant you would like to add your integration to.
Head to Integrations > Add Integration, select Atlassian Jira.
Set up the Primary Application owner (mandatory) and the Description, if any. Set up Secondary Application Owner(s), if any.

Click on next to move onto Optional Configuration.
Fill Optional configuration, if required.
Once you filled in the information, click Save. Your integration is now configured and you will see the status of the integration displayed alongside other integrations on the Integrations page. When data is available, the integration Status will read Connected and the integration Message will read Data available.

Direct integration - Provide your Jira Personal Access Token and Jira Organization Site Name obtained above to set up a direct connection with BalkanID.
SCIM integration - Provide SCIM server credentials to set up a SCIM connection with BalkanID.
Manual file upload - Upload Entity and Entity Relations through a .CSV file upload. Contact the team for assistance with this.
Automated upload using API - You can upload data using our with the help of an API key which will be provided to you. Please refer to the and upload docs for specific instructions on uploading your data through the API.