# Collaborative Review Comments & Organization-Specific Subdomains

Our latest updates make access reviews more collaborative and improve platform reliability with customer-specific routing. These enhancements help teams communicate decisions clearly, maintain audit context, and deliver a more secure, scalable experience.

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#### [Review Comments with Mentions & Campaign Visibility](/user-access-reviews/access-review-management/tracking-campaigns-and-performing-access-reviews/viewing-your-reviews.md#comments) *(Early Access)*

Access reviews are no longer siloed across emails and side conversations. Teams can now collaborate directly within reviews—capturing context, resolving questions faster, and maintaining a clear audit trail for future cycles.

**What’s new:**

* **In-Review Collaboration**\
  Reviewers, Risk Managers, and Admins can add comments directly on review items to ask questions, share context, and clarify decisions in real time.
* **Built-In Audit Context**\
  Comments added during approvals, denials, reassignments, and bulk actions are automatically captured—keeping decision reasoning tied to the review itself.
* **Rich & Smart Communication**\
  Format comments with rich text and use @mentions or notify all reviewers to bring the right people into the discussion instantly.
* **Campaign-Level Oversight**\
  Risk Managers and Admins can view aggregated comments across Reviewers, Integrations, and Resources from the Campaign Summary—making it easier to track progress and spot blockers.

<div data-with-frame="true"><figure><img src="/files/M0MT741zJIwqnIV1SBvJ" alt=""><figcaption></figcaption></figure></div>

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#### [Organisation-Specific Application Subdomains](/getting-started/user-onboarding/balkanid-onboarding.md)

As part of our ongoing commitment to improving your experience and strengthening platform security, we’ve rolled out **dedicated subdomains for each organisation**.

You can now access your organisation in either of the following ways:

* **Direct access:** Navigate directly to `https://[organization].app.balkan.id`.
* **Central access:** Go to `https://app.balkan.id`. You’ll be prompted to enter your organisation name, after which you’ll be redirected to your organisation’s login page.

**What this means for you:**

* **Dedicated routing per customer**\
  Each organisation now operates on its own secure subdomain (for example, `examplecorp.app.balkan.id`). This improves isolation, reliability, and long-term scalability—helping ensure your environment remains fast, stable, and secure as we grow together.
* **A refreshed login experience**\
  Along with dedicated subdomains, you’ll see a more streamlined login experience designed to be clearer, faster, and more secure from the moment you sign in.

{% hint style="info" %}
The new subdomains do not affect which tenants you can access, or the roles and permissions you have today. Contact BalkanID support in case you have a question
{% endhint %}

<div data-with-frame="true"><figure><img src="/files/tyWPBQ7rc9nXej1assP0" alt=""><figcaption></figcaption></figure></div>


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