> For the complete documentation index, see [llms.txt](https://docs.balkan.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.balkan.id/getting-started/entitlement-data-discovery/credentials-discovery/salesforce-credentials.md).
# Salesforce: Credentials
### Overview
BalkanID supports discovery and governance of credentials within Salesforce as part of **IGA for Non-Human Identities (NHI)**.
All credentials are normalized into the BalkanID data model and surfaced in the Credentials tab, along with their associated identities, access relationships, and risk insights.
The associated credentials can also be seen under the specific application integration (Salesforce) page.
### Credential Types Supported
{% hint style="info" %}
Note: The credential types listed below are examples and do not represent the complete set of supported Salesforce credentials.
{% endhint %}
* Connected App Credentials
* OAuth Tokens
* Named Credentials
* External Credentials
* External Credential Principals
* User Authentication Certificates
* Org Certificates
### Common risks associated with Salesforce Credentials include:
* Stale and Dormant Access**:** OAuth Tokens or Connected Apps that remain active despite no usage for 90+ days, increasing unnecessary attack surface.
* Unmonitored Orphaned Credentials**:** OAuth Tokens or Connected Apps that have **never been used** (usage count of zero), leaving untracked access paths.
* Active Credentials on Deactivated Users**:** OAuth Tokens that remain valid after the associated Salesforce user has been deactivated, potentially enabling unauthorized access or data exfiltration.
* Imminent Credential Expiration**:** Organization or user certificates expiring within **30 days**, creating risk of unexpected integration failures if not rotated in time.
* Expired Certificates**:** Organization or user X.509 certificates that have already expired, indicating broken integrations and poor certificate lifecycle management.
* Unauthenticated Outbound Callouts**:** Named Credentials configured with an anonymous principal, allowing outbound API calls without an authenticated identity. This should be rare, explicitly justified, and tightly controlled.
This provides visibility into programmatic access across Salesforce and strengthens Identity Governance and Administration (IGA) by enabling credential inventory, access analysis, lifecycle monitoring, and governance.
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