Viewing Agents

Overview

The Agents page provides a consolidated inventory of all agents in your BalkanID tenant, including agents discovered from integrations, manually registered agents, and agents uploaded by CSV.

Users, Risk Managers, and IT Administrators can navigate to Configure → Agents from the navigation bar.

For concepts such as owners, access associations, and extracted vs registered agents, see Introduction to Agents.

Agent fields

The Agents page displays the following fields for each agent:

Name	Name of the agent
Agent type	Type of agent
Application	The integrated application where the agent was discovered, when applicable
Owner	The employee accountable for the agent
Status	Current state of the agent (for example, active or inactive)
Risk	Risk signal associated with the agent
Identities	Count of identities the agent has access to
Credentials	Count of credentials the agent has access to
Updated	Timestamp indicating when the agent record was last updated

Actions on the Agents page

Depending on your role, the Agents page may include:

• Register agent — Add agents manually

• Upload CSV — Import or update agents in bulk

• Actions → Change owner — Update owners for selected agents (Administrators)

• Actions → Delete — Delete selected manually registered agents (Administrators)

Investigating agents

Use search and filters on the Agents page to prioritize:

• Agents without an owner

• Agents with elevated risk

• Agents tied to many identities or credentials

• Agents extracted from a specific application

• Agents that were manually registered or uploaded

Agents also appear in related discovery views:

• Application details → Agents

• Identity or credential details → Accessible by agents

• User details → Agents owned

Viewing an individual agent

Open any agent to see its summary, associations, and access.

Summary

The agent summary can include Status, Risk, Agent type, Source, Owner, Identities, Credentials, Created, and Updated.

If an agent has no owner and you have permission to assign one, use Assign owner.

• For manually registered or CSV agents, you can edit agent fields and owner.

• For extracted agents, you can assign an owner; other fields remain read-only because they are controlled by the source integration.

Detail tabs

• Has access to — Connections and resources the agent can reach, including permissions and access providers.

• Identities — Identities the agent has access to. When NHI is enabled, filter by All / Human / Non-human. Use Unmap from agent to remove an association.

• Credentials — Credentials the agent has access to. Use Unmap from agent to remove an association.

Capabilities (extracted agents)

For agents synced from an application integration, BalkanID may also show:

• MCP servers — External tool servers the agent is configured to use

• Built-in tools — Native tools attached to the agent in the source system

If no capabilities are available, BalkanID shows that the agent has no MCP servers or built-in tools attached in the source integration.

Metadata opens a Raw metadata drawer with source details when available.